Frequently Asked Questions
General Show Info
Named the “BEST OF THE YEAR” by over 20 publications, MAYBE HAPPY ENDING has won the hearts of critics and audiences everywhere!
Starring Emmy® and Golden Globe Award® winner Darren Criss (“Glee”) and helmed by Tony Award®-winning director Michael Arden (Parade), MAYBE HAPPY ENDING is the story of a chance encounter that sparks connection, adventure, and maybe even love. Critics say this totally original new musical is “one of the most visually stunning shows to hit New York in ages” (USA Today) and has “more romantic appeal than a decade’s worth of Valentines Day chocolates” (Deadline). The Observer adds “MAYBE HAPPY ENDING has rapturous music and lyrics, innovative staging and a superb cast. In short, an extraordinary work of theatre artistry. I love this show and cannot wait to see it again—and often.” You cannot miss the most beloved show on Broadway: MAYBE HAPPY ENDING.
MAYBE HAPPY ENDING is recommended for ages 8 and up. Children under the age of 4 are not permitted in the theatre.
MAYBE HAPPY ENDING is 1 hour and 40 minutes, with no intermission.
The theatre opens 30 minutes before the show begins.
Photography, video and sound recordings of any kind are strictly prohibited during the performance.
Yes! The MAYBE HAPPY ENDING Original Broadway Cast Recording is now available to stream HERE.
Show merchandise is sold in person at the Belasco Theatre and is also available at the online shop.
Ticketing Info
All sales are final. No exchanges or refunds.
If your performance is canceled, you can refund your tickets. You may also be able to exchange your tickets for another performance. Check for an email titled “Your Performance Has Been Canceled” or find your order to view your options.
Can’t find an answer to your ticketing question on our FAQ page? Email Telecharge Customer Service at tickets@telecharge.com.
Need immediate assistance with a show coming up in the next 72 hours? Call Telecharge at 212-239-6200 or 800-447-7400. The team is available 7 days a week, from 9 AM to 8 PM ET.
The Belasco Theatre box office is open Monday – Saturday: 10am – 8pm
Sunday: Noon – 6pm (If there is an evening performance, open until curtain.)
No future sales 30 minutes before the start of performance.
Doors open 30 minutes before curtain.
To get the best seats to Maybe Happy Ending, be sure to buy tickets from official ticketing sources to avoid overpriced or counterfeit tickets. Check for tickets online at Telecharge.com or at the Belasco Theatre box office.
To buy tickets online, please visit our Tickets page or at Telecharge.com. You can also buy tickets in person at the Belasco Theatre box office. The box office is open Monday – Saturday: 12:00pm – 8:00pm; Sunday: Noon – 6pm (If there is an evening performance, open until curtain.)
To request information or purchase tickets for groups of 10 or more, contact Group Sales Box Office at Broadway Inbound, click here or call 866-302-0995.
MAYBE HAPPY ENDING offers a digital lottery and in person rush tickets.
Digital Lottery + Rush
Enter daily digital drawings for $45 tickets. Click here to get started.
In Person Rush
Each day the box office is open, beginning at 10:00am and Sundays at 12:00pm, a limited amount of rush tickets will be available on a first-come, first-served basis. Rush tickets are sold day-of at the Belasco Theatre box office for $40 (inclusive of fees).
Venue Info
Infrared assisted listening devices and neck induction (t-coil) loop receivers are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
To read more about the Belasco Theatre’s accessibility, click here.
Entering the Theatre
The main entrance has 2 small steps. The side entrance has no steps. To use the side entrance, please alert theatre staff upon arrival.
Getting to Your Seat
There are no elevators or escalators in this theatre.
Orchestra (first level)
The Orchestra has no steps.
There are 8 wheelchair locations: L102, J17, J18, L19, L20, O24, P23, P10
There are 5 transfer locations: L1, H101, H113, P101, P114
Mezzanine (second level)
The Mezzanine is up 1 flight of stairs. The entrance to the Mezzanine is behind row H. There are approximately 2 steps between each row with a handrail on each step.
There are 4 transfer locations: G1, G27, G101, G113
Balcony (third level)
The Balcony is up 1 flight of stairs from the Mezzanine. The entrance to the Balcony is behind row F. There are approximately 2 steps between each row with a handrail on each step.
Restrooms
There is a wheelchair accessible restroom. Restrooms are down 1 flight of stairs from the Orchestra. Restrooms are also in the Mezzanine and Balcony.
To read more about the Belasco Theatre’s accessibility, click here. If you’re having trouble purchasing accessible seating, contact Telecharge Access Services at 212-239-6222.
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.
No weapons permitted on the premises. No outside food or beverages, electric scooters, e-bikes, or battery-powered transportation devices, except when medically necessary.
All items are subject to inspection. Anything brought into the theatre must fit on your lap or completely under your seat without blocking any aisles. Avoid bringing packages, luggage, and backpacks. Some items must be checked.